Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

19 November 2021

Louise 1

Diabolical - my credit rating plummeted from near perfect when they suddenly changed ratings back over 18 months!! Not justified. Lady in collections told me thousands of customers have been affected by software issues (meaning most won't know unless they check their credit rating often). 2 months on and still fighting with them. Can't wait to change providers.

Pros

Have to look hard......

Cons

Apart from the frequent net drop outs, there is no accountability. No support or service of any real kind. Frequent errors on invoices. Avoid this company if you can.

19 November 2021

Vicky Brenton-Rule 9

Have been with Now for 9 years, never had a problem as they have solved any issue we have had promptly. Have always found them helpful and respectful, we are now aged and find understanding technology more difficult so we appreciate their help. Thank you Now

18 November 2021

Mavis Clifton 7.8

We were connected to NOW a few years ago when they were young and have now been lucky to reconnect with them. We had several to choose from but NOW is the best by far for all our needs.

Pros

Cons

17 November 2021

Catherine 9.2

$65 a month for Fibre 200
Have never had any issues despite the nationwide outage. However my contract ends next month changing it to $85 per month so will be on the look out for better deals soon.

16 November 2021

Colette McHugh 9.4

Excellent customer service. Easy to get hold of a person to talk with.

Pros

Cons

16 November 2021

Alexandra Carr 9.4

Now is amazing. First time I ever contacted them a TEAL OERSON answered on the third ring. They were the most polite, helpful , and just genuinely concerned person ever to be found on the end of a telecommunications company phone- no exaggeration. As they’ve grown the wait times have got a bit longer, but still very reasonable, and their service is superb. Can’t fault them.

Pros

Cons

None

15 November 2021

James Mullen 1.4

Was good for years, in past month useless. I tried calling and explaining and patience, no improvement

Pros

Good when it worked.

Cons

No support.

13 November 2021

Mike 8.4

Friendly service...prompt change over...Hassel free.

11 November 2021

Nithin Jomy 9.2

It’s been an year with now and never have any complaints. Great service and fast customer support.

Pros

Uninterrupted service

Cons

11 November 2021

Carla Gini 1

Internet speed has been getting worse and worse - why oh why did I believe the sales pitch - KEEP AWAY FROM THESE GUYS

Pros

Cons

Everything right now after 2 weeks with no TV and no support and rude online customer service

Showing 10 of 2184 reviews

Reliability

Speed

Support

Features

Value

Your review (up to 1000 symbols)

Pros (up to 300 symbols)

Cons (up to 300 symbols)

Latest Broadband Reviews

Leave a review of provider