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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

5.2 / 186 reviews

01 December 2021
John 8.6
Set up was done over the phone and was quick.

5.6 / 89 reviews

01 December 2021
Elton Tiong 4.2
My house already have 3 modems/routers worked using ethernet as the back haul and wifi meshed to all the bedrooms and living rooms.

I wanted to switch to Skinny and asked them if I can use my existing setup but they don't allow BYO modem, don't want to give out the settings. Their broadband is too old fashioned. Most providers allow BYO but not Skinny. So, I won't recommend Skinny to anyone.
Pros
Nothing good
Cons
Won't allow BYO modem. Slow to reply requests.

5.5 / 21 reviews

30 November 2021
Malcolm Mayall 9.2
Such great service from a truly NZ company. It's great to talk to a Kiwi on the phone. And it was no trouble for them to relocate my service from a rural setting to an urban setting only a few months into my plan.
Pros
Great reliable service. Friendly, helpful staff.
Cons
None

5.6 / 364 reviews

28 November 2021
Jacqueline Crothers 6.8
Need a change.

5.6 / 364 reviews

27 November 2021
R garvey 4
Fine when everything ok. Rather poor when things go wrong.

8.4 / 575 reviews

25 November 2021
Terry 10
I have been with Now for many years, as a business client and residential. Excellent service and support. Highly recommend them as a ISP.
Pros
We talk to real people who remember who we are.
Cons
There are none/

8.4 / 575 reviews

25 November 2021
Jeffrey Silvester 9.2
Thank you for your prompt and helpful response to our problem with our email
Pros
no
Cons
no

8.4 / 575 reviews

24 November 2021
John Olssen 8.4
Works well
Pros
Works
Cons
No issues

8.4 / 575 reviews

24 November 2021
Gay-Maree Perfect 8.2
I have been with Now for many years and just recently had to contact them to get their “help” They have replied to my emails promptly with solutions to my issues. Brilliant company to deal with.
Pros
no
Cons
no

5.2 / 186 reviews

24 November 2021
Lorna Watson 7.2
Helpful even though it was a complicated experience for the last 2 connections
Pros
Always good to speak with someone in Aotearoa when calling
Cons
Had to move house twice so went through 2 connections in 6 months...Frustrating experience tempered by excellent tradesmen
Showing 10 of 2184 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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